Leading range of functions
All community content can be administered and moderated from any Web browser. The role management system makes it possible for several administrators or selected members to have different access rights to moderate selected parts of the community.
Members and visitors can socialize and debate in forums and clubs, publish blogs and communicate via chat, webmail and mobile phones. They can also interact in competitions and polls, rate and tag everything from images to chat contributions, run Viral Marketing campaigns or help each other via e.g. expert panels. In addition, members can create galleries and archives to collect, organize and display their files, texts, images and video.
Analyse, survey and segment your target groups
Survey, analyze, categorize and segment the target group in real-time. Use efficient tools for administering members, functions, attributes and moderating all content on the community. Management of members, selection of members, community overview, categorization, Viral Marketing campaigns and pinpoint mass messaging are all available to community administrators.
Create a new event that members can sign up for, offer members the possibility to chat with a selected guest or create an interesting competition. The functions in EPiServer Community can be implemented and adjusted in many different ways and may be integrated with each other.
Enables one-to-one marketing
The members of an online community have clearly stated their interest areas by joining the community. When communicating with the members, you already know what kind of services and products they might be interested in. A community truly enables one-to-one marketing and pin-pointed communication. When the recipient receives information that is relevant to them, then the response rates also go up.
The community owner also has an unprecedented opportunity to develop new products and services based on the content and discussions in the online community. EPiServer Community has functions available for analyzing the content in the community, which makes this process smooth and straightforward.
Moderate all content
To ensure that the content on the community is in accordance with the guidelines for acceptable content there are efficient tools to easily correct or erase unwanted content. EPiServer Community gives you access to all content in the community and it also tracks which user added the content and when. Furthermore, all published content is connected with the public IP address from where it was uploaded.
Communities need performance
Experience tells us that a community system needs extreme performance to function well and to be successful. Those based on EPiServer Community deliver several times more page views per server than other leading communities and Web sites. EPiServer Community delivers the needed performance.
